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AMA
| Features |
| Real Time statistics on all activities as well as on a per queue and per agent basis.
Channel listings and functions including call origination, variable retrieval, monitoring and
basic administration such as hangup and redirect commands.
Agent management, such as agent activity listings, dynamic pausing, logging in and out and assignment
to existing queues.
Queue monitoring including all agents that are members of a given queue and their status, entries in the
queue(s) and quick statistics for each queue for convenience.
A Parked Call monitor interface
A very configurable Call Center diagram which displays agent status by color.
Asterisk internal database editor/viewer.
A CLI which acts exactly as if you were on the Asterisk CLI. |
| Requirements |
Compilation requires the following libraries:
libami
pthread (this should come with your distribution)
gtk
libxml
The AMP Daemon is required.
This tool assumes a basic understanding of how to use Asterisk commands. |
| On The Drawning Board |
| A Channel/Extension tracker, useful for developing dialplans. A user should be able to enter a channel
to track and AMA should be able to list all extensions/applications/arguments the channel traverses
through in the dial plan.
An interface to various AMP specific administration commands.
A cute little message command to be able to send messages to specific clients or all clients.
Monitoring of meetme conferences. |
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