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AMP
| Features |
| Event propagation to all appropriate clients.
Command queue for client command execution.
Support for an arbitrary number of clients.
Three levels of user permissions; Admin, Monitors, and Agents. Permissions restrict what
events can be seen and what commands can be executed by clients.
Communication between the proxy and clients can be in XML or Asterisk native format.
Statistic monitoring which can be both stored in a DB file for later use, and sent as events
to clients for real time statistics.
Statistics for individual queues.
Statistics for individual agents.
Tracking of agent activities including pausing, logging in and logging out.
Statistics utilities for generating reports. |
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